Frequently Asked Questions

Simply browse our products, add items to your cart, and proceed to checkout. You can check out as a guest - no account required!

Once your order ships, you'll receive an email with tracking information. You can use this to track your package's journey to you.

If you need to modify or cancel your order, please contact us as soon as possible. We'll do our best to accommodate your request if the order hasn't been shipped yet.

We currently ship throughout South Africa to all provinces.

We offer a flat rate shipping fee of R75.00. Orders over R500.00 qualify for FREE shipping!

Delivery times vary depending on your location. Typically, orders are delivered within 3-7 business days. Major cities usually receive orders faster.

We accept payments through PayFast, which supports:

• Visa and Mastercard
• Instant EFT
• Mobicred
• SnapScan
• Zapper

Yes! We use PayFast, South Africa's trusted payment gateway. Your payment information is encrypted and secure. We never store your card details.

We accept returns within 7 days of delivery. Items must be unused, in original packaging, and in resalable condition. Please see our Returns Policy for full details.

To return an item, please contact us first to arrange the return. We'll provide you with return instructions. The customer is responsible for return shipping costs unless the item is defective.